Product and support
User testing your product with five people
Five recorded sessions of real people using your product, and a ranked list of what tripped them up.
- Runs for
- 3 weeks
- Skills
- User research, Synthesis, Writing
What you end up with
Five recorded usability sessions against an agreed task list, written up as a ranked list of the problems found, each one carrying the number of participants who hit it and a timestamped clip.
How the work runs
- Agree the three or four tasks worth watching
- Recruit and schedule five participants
- Run and record the sessions
- Rank the problems by how many people hit them, and hand over the clips